Organza Lehenga Set

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DELIVERY , RETURNS & EXCHANGE POLICY

At Everyday Story, we strive to provide a smooth and reliable shopping experience. Please review our policy before placing your order.

1. Shipping & Order Dispatch

• Ready-to-Ship Products: Dispatched within 24 business hours of order confirmation.
• Customised Orders: Dispatch timelines will be shared via WhatsApp or Instagram before order placement.

2. Estimated Delivery Timelines

• Standard Delivery: 6–8 business days
• Express Delivery: 3–5 business days
• Cash on Delivery (COD): 8–10 business days

Delivery timelines may vary depending on your location and courier services.

3. Important Delivery Instructions

• Do not accept packages that are unsealed, damaged, or tampered with.
• An unboxing video is mandatory for claims involving wrong, damaged, or missing items. It is the only valid proof accepted for such claims.

4. Returns & Exchanges

• Requests must be raised within 3 days of delivery.
• Pickup will be arranged for eligible requests.
• A ₹100 fee will be deducted from the store credit issued for each return or exchange request.
• Store credit is valid for 180 days and will be shared via WhatsApp with your registered mobile number or email.

5. Important Terms & Conditions

• No monetary refunds are available. Eligible returns are settled through store credit only.
• Customised orders are not eligible for returns or exchanges.
• All requests are subject to policy terms and approval.

For further assistance, please contact us through our official communication channels.

Thank you for choosing EVERYDAY STORY. We appreciate your trust in us!